Effective Date: 01/02/2025
Last Updated: 19/09/2025
Welcome to PingPatrol.app (“PingPatrol”, “we”, “our”, or “us”). By accessing or using our website monitoring services (the “Service”), you agree to these Terms and Conditions (“Terms”). If you do not agree, please do not use our Service.
1. Eligibility
You must be at least 18 years old to use PingPatrol. By registering an account, you confirm that you are legally able to enter into this agreement.
2. Accounts
You must provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activity under your account.
3. Subscriptions and Payments
PingPatrol offers free and paid subscription plans. Details of each plan, including pricing, are available on our website.
Subscriptions are billed monthly or annually, depending on your selection.
Payments are processed through third-party payment providers.
Fees are non-refundable except where required by law or explicitly stated by us.
4. Trials
If you sign up for a free trial, you may use the Service for the trial period specified. At the end of the trial, you will be automatically charged unless you cancel before the trial ends.
5. Service Features
Depending on your plan, features may include:
Website uptime monitoring
SSL certificate monitoring
Domain expiration monitoring
Alerts via email, webhook, or SMS
Status pages and customization
Data export
API access
Features may vary between plans and are subject to change.
6. Service Availability and Limitations
PingPatrol provides best-effort monitoring but cannot guarantee uninterrupted Service or 100% accurate alerts.
Notifications (email, SMS, webhook) may be delayed or fail due to third-party providers.
We are not liable for any damages or losses resulting from downtime, missed alerts, or monitoring inaccuracies.
7. Acceptable Use
You agree not to:
Misuse the Service or interfere with its operation.
Use PingPatrol to monitor websites you do not own or have permission to monitor.
Attempt to gain unauthorized access to our systems.
8. Intellectual Property
All content, branding, and software related to PingPatrol are our property or licensed to us. You may not copy, modify, distribute, or reverse-engineer our Service.
9. Termination
You may cancel your subscription at any time through your account dashboard.
We may suspend or terminate your account if you violate these Terms or misuse the Service.
Upon termination, your right to use the Service ends immediately.
10. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, PingPatrol shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.
12. Governing Law
These Terms are governed by the laws of United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of United Kingdom.
13. Changes to Terms
We may update these Terms from time to time. We will notify users of significant changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms, please contact us at:
📧
[email protected]